Shipping and return policies for Solar Fragment
- Shipping Info
Your order will typically ship out within 3 business days after it is received. We do not ship on most major holidays, please keep that in mind when placing your order. We ship from Germany, customers in Germany will usually receive their orders within 2-3 business days. We cannot estimate, how long it's taking to the different corners of the world...
For DE: CD Orders are shipped as unregistered letter, Apparel as registered DHL Package with tracking
For EU/World: CD Orders are shipped as registered letter for tracking, Apparel as registered DHL Package with tracking
All orders will ship through Deutsche Post/DHL.
- Return Policy
If you are not happy with our products, you may return it to us within fourteen (14) days of the delivery date for a full refund.
Please contact us at email@example.com within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.
You are responsible for all return shipping and handling costs. Original shipping costs are not refundable.
Returned items must be unused.
Refunds are not offered for minor cosmetic damage on record packaging, such as cracked CD covers.
Certain sale and discount items are non-returnable.